ShadowSoftware
Our suite of software solutions has been specifically designed to meet the unique needs of the corrections industry. With Shadowtrack, officers can manage enrollee data, schedule appointments, track compliance, and monitor enrollee progress with ease. Our software is fully customizable to your needs and can be tailored to fit the unique requirements of your agency. With a range of features including automated reminders, customizable reports, and secure messaging, you can be confident that you have the tools you need to help your clients succeed.
Our
MONITORING SOFTWARE
ShadowtrackOne Platform
Secured Web-Based Monitoring Platform and Officer Mobile App – The industry’s first SOC 2 Type II security-compliant monitoring software.
Our tailored software suite meets the unique needs of corrections. Shadowtrack allows officers to efficiently manage data, appointments, compliance, and monitor progress. Customizable to fit your agency’s requirements, it offers automated reminders, reports, and secure messaging for client success.
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The Officer Portal
Access all enrollee data, manage compliance, schedule appointments, send notifications, run reports, and more.
The Officer’s Portal can perform app-related functions. Whether agency personnel want to place a video call with an enrollee, perform an On-Demand Location Check, perform a Secured Chat Session with an enrollee, send a Mass Notification message to all enrollees, etc. – all functions and features are right at your fingertips in one easy to use software platform.
Officer Mobile App
Shadowtrack’s Officer Mobile App contains all the advanced features as our desktop platform and gives field staff all the tools available to ensure proper monitoring of program participants. Our Mobile App is designed to know if you are accessing ShadowtrackONE from a mobile device and automatically displays everything in the proper display settings designed for mobile devices. Whether supervising personnel are reviewing device GPS Tracking data or utilizing our various App Related Solutions – all the information you need to effectively and efficiently monitor an enrollee’s compliance is once again at your fingertips.
The EnrolleeApp
Access all enrollee data, manage compliance, schedule appointments, send notifications, run reports, and more.
This app is designed to fit the special needs of probation, parole, and other corrections-related solutions which include various communication tools between the Officer and the Enrollee as well as the option for curfew management, self-reporting, sobriety, location verification, voice verification, facial recognition, notifications, and other solutions to help the Enrollee succeed on the program.
The EnrolleeApp is available for iOS & Android.
Key Software Features for Enrollee Verification
ShadowVoice
Voice verification solution utilizing biometric technology.
ShadowFace
Biometric technology to verify the enrollee’s identity and location simultaneously.
ShadowLocate
Shadowtrack’s location module employs GPS, Wi-Fi, and biometric verification for enrollee location confirmation.
ShadowView
Officers initiate two-way video sessions with enrollees, capturing their real-time location during a call.
Shadowtrack’s Officer Mobile App contains all the advanced features of our desktop platform and gives field staff all the tools available to ensure proper monitoring of program participants.
Our
ShadowSolutions
ShadowMeet
ShadowMeet allows officers to initiate secure, two-way video sessions with enrollees, capturing real-time location data during the call to enhance communication and monitoring.
ShadowChat
ShadowChat facilitates live chat sessions between officers and enrollees via the EnrolleeApp and ShadowtrackONE Platform, with all calls logged in the enrollee’s profile for comprehensive communication.
ShadowInteractive
ShadowInteractive allows enrollees to answer customizable questions remotely after verification and location confirmation, with options to respond via typing, speaking, or through the IVR system.
ShadowCal
Users can create appointments for enrollees, who receive push notifications upon creation and reminders 24 hours before. Additionally, officers receive emails to add appointments to their calendars, with enrollee acknowledgments displayed in the ShadowtrackONE Platform.
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ShadowVmail
ShadowVmail is an enhanced voicemail solution that allows enrollees and officers to communicate anytime through voice messages. Messages are automatically linked to enrollee profiles, and officers can listen, transcribe, add notes, and schedule responses for streamlined communication.
ShadowTest
ShadowTest provides a comprehensive random drug testing solution with both inbound and outbound options. The inbound system prompts enrollees to acknowledge daily testing requirements via the EnrolleeApp, while the outbound system delivers notifications through SMS or phone calls. Customizable alerts and detailed reports streamline monitoring for officers.
ShadowBriety
With ShadowBriety, enrollees are checked regularly, randomly, or in the moment for breath alcohol levels. Through facial recognition and Bluetooth technology, results are immediate, accurate, and specific to the enrollee.
ShadowCall
ShadowCall allows the officer to place a phone call to the enrollee. This phone call is then logged on the enrollee profile within the ShadowtrackONE Platform, showing a record of all communication with the enrollee.
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ShadowNotice
Shadowtrack provides individual or mass notifications via Voice, SMS, Voicemail, Email, or Smart Notifications, streamlining communication and enhancing user efficiency.
ShadowIntelligence
ShadowIntelligence (SI) leads the way in transforming operations with advanced tools that enhance efficiency, streamline communication, and empower decision-making. With real-time analytics and seamless interaction, SI is more than a solution—it's a strategic advantage. Powered by Shadowtrack, ShadowIntel sets new standards in correctional technology, driving precision and control.
ShadowInteraction With ShadowSummary
Transform every conversation into actionable insights. Our solution seamlessly builds on previous interactions, creating dynamic, tailored exchanges with enrollees and delivering concise summaries for officers—designed to enhance decision-making and streamline your workflow.
ShadowPersistent
ShadowPersistent ensures seamless monitoring by capturing locations upon entry and exit of curfew zones. Locations can be obtained silently or with facial, providing reliable compliance tracking without disrupting the enrollee's routine.
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ShadowScan
ShadowScan allows enrollees to scan documents from the EnrolleeApp and obtain their location upon upload.
ShadowLocate
Shadowtrack’s location module employs GPS, Wi-Fi, and biometric verification for enrollee location confirmation.
ShadowNotes
ShadowNotes can be paired with all Shadowtrack solutions or used independently, with all entries logged within the enrollee’s profile. ShadowNotes can also migrate into existing agency case management systems.
ShadowCase
The ShadowtrackONE Platform offers a comprehensive case management system that operates independently or integrates with existing agency platforms.
ShadowCredentials
ShadowCredentials allows enrollees to obtain their own login credentials and update their phone numbers without officer interaction.
ShadowFace
Shadowtrack employs biometric technology, including facial recognition, as another means of identification alongside voice verification.
ShadowVoice
ShadowVoice is a voice verification solution utilizing biometric technology to verify the enrollee’s identity and location simultaneously.
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ShadowVisit
The ShadowVisit solution creates a seamless check-in process for enrollees during in-person visits at the probation office. This solution allows enrollees to click a button within the EnrolleeApp, minimizing the need to speak to probation office staff or sign in at the front desk.
ShadowResults
ShadowResults enables seamless entry and monitoring of drug testing results, allowing you to track patterns effortlessly. With the capability to generate comprehensive reports through easy exports, it ensures you stay informed and in control.
ShadowID
ShadowID simplifies ID verification by allowing enrollees to upload their identification card directly within the EnrolleeApp. This makes it quick and easy for officers to access an enrollee's ID whenever needed.
ShadowIncentive
ShadowIncentive empowers enrollees by allowing them to earn badges from their officers for positive achievements such as staying clean and demonstrating good behavior, fostering motivation and recognition for their progress.
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ShadowResource
ShadowResource empowers enrollees by providing easy access to vital resources like mental health support and AA groups directly within their EnrolleeApp, ensuring they receive the help they need anytime, anywhere.
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ShadowPay
ShadowPay allows enrollees to make online payments through the EnrolleeApp and facilitates scheduled payment reminders and notifications.
ShadowPass
ShadowPass, set for release in 2024, allows enrollees to initiate travel requests through the EnrolleeApp with facial recognition.
ShadowTouch
ShadowTouch enables enrollees to effortlessly complete fingerprint verification using compatible Android phones, ensuring secure and seamless identity confirmation.
ShadowMessage
ShadowMessage provides real-time, continuous communication between officers and enrollees, allowing either party to send and receive messages anytime without needing an officer to start or end the session.
ShadowGuardian
ShadowGuardian is a real-time monitoring solution designed to enhance safety and security for individuals under protective care. With continuous location tracking, it ensures reliable oversight while maintaining user privacy and compliance with platform standards.
ShadowDashboard
ShadowDashboards deliver real-time data tailored to the solutions being utilized, offering live insights to monitor performance, track engagement, and make informed decisions efficiently.
ShadowSchedules
Our scheduling solution enables seamless management of enrollee presence, allowing easy setup of designated times and locations for their activities.
ShadowCard
ShadowCard allows enrollees to view their assigned officer's business card directly within the EnrolleeApp, providing instant access to important contact information. This solution ensures that enrollees have all the details they need to stay connected and compliant, right at their fingertips.
ShadowAlertness
This solution implements an escalation workflow system allowing correctional officers to check in within designated time frames, signaling alerts through color-coded statuses.
personalization
Custom Software Development Solution
When you partner with us, you have a seat at our development conference so that we can discuss your needs in person and figure out the best way to implement your ideas for a true application partner.
Who We Help
Shadowtrack is a trusted partner in electronic monitoring solutions. As a leading provider in the field, we specialize in delivering comprehensive solutions to our clients:
Enrollees
Our solutions offer a respectful way for enrollees to fulfill court-ordered obligations.
Attorneys
We assist attorneys in ensuring their clients comply with monitoring requirements.