Jail, Institution, and Community Case Management
Case Management From Intake To Reentry
Shadowtrack includes jail, institutional, and community case management on one system. ShadowCase is the case-management product. A jail, an institution, or a community agency turns on the sides it uses. The record continues across the sides that are on.
What is Shadowtrack case management?
ShadowCase keeps one record per person from jail intake and housing through release and community supervision. Agencies turn on only the parts they use.
Case management is the layer that runs the case
Field tools capture what happens. Case management is the spine they plug into: the connected record, the decisions, and the workflows that orchestrate a participant's entire case.
The connected record
One authoritative file per Justice Participant: every fact, document, and event in a single place, not scattered across systems.
The decisions
Classification, custody, release dates, conditions, and case plans: the judgments that move a case forward, captured and audited.
The workflows
The processes that run the case from intake through release and reentry, orchestrated so nothing falls through the cracks.
Shadowtrack is one system. Jail, institution, and community are sides an agency turns on or off. ShadowCase is the case record. An agency does not have to turn on every side.
Jail, institution, and community on one case file
One system, with sides turned on or off for each agency. A jail turns on the jail side. A community agency turns on the community side. An agency using institution and community has both on, and the record continues across the sides that are on.
Institutional side
Custody & facility operations
Everything that governs a participant inside a jail or facility: custody and sentence, classification and risk, housing, programs, discipline, and parole board packets, from intake through release.
Community side
Supervision & reentry
Everything that governs a participant on probation or parole: case plans, conditions and compliance, violations, pre-sentence investigations, referrals, and the path back to the community.
The same record continues across the sides that are on.
One platform, every part of the case
Deep across both sides of corrections, without becoming a maze to operate.
Participant profiles & records
One authoritative file per participant, custody to community.
Sentence & custody management
Time computation, custody status, movements, and release planning.
Classification & risk
Classification workflows and validated risk assessment.
Programs & treatment planning
Enrollment, attendance, and treatment plans tied to the case.
Incident, discipline & PREA
Incident reporting, disciplinary tracking, and PREA compliance.
Parole board packets & decisions
Assemble board packets and record decisions with full context.
Court & legal case data
Charges, orders, and legal history connected to the participant.
Case notes & documents
Contacts, notes, and documents in one searchable, auditable record.
Reporting & audit trail
Executive analytics and a complete, defensible audit history.
Get the dates right, and keep them right
The hardest math in corrections, handled automatically. Release and eligibility dates resolve in an instant, and when the law changes, every affected case recomputes itself.
Statute HB-1409 applied: dates updated
142 cases recomputed automatically
Applied · Apply 214 days jail credit · Accrue good / earned time · Stack consecutive terms · Resolve statutory minimums
Every credit, rule & structure
Jail credit, good and earned time, concurrent vs. consecutive, applied the same way, every time.
Statutes auto-recomputed
When a penal code changes, every affected case is flagged and recomputed, fast and accurate.
Fully auditable
Every calculation shows its work and every recompute is logged, defensible, not a black box.
Seamless inside. Open on every edge.
One record ties the whole lifecycle together, and connects to whatever you already run. If it has an API, we work with it.
No duplicate data entry
Enter a fact once and it flows through the whole case, no re-keying across disconnected systems.
If it has an API, we work with it
Courts, health records, sign-in, and other systems an agency already runs. Connecting them is straightforward, not a multi-year project.
No vendor lock-in
Your agency owns its data and can export anytime: open by design, no lock-in.
Works with what you already run
A few of the systems the case file connects to out of the box.
Courts
Charges, orders, and legal case data
Health records
Clinical records an agency already keeps
Sign-in
The sign-in an agency already runs
Other agency systems
Other systems an agency already runs
ShadowIntelligence drafts the report from the case itself
PSI and investigation reports, case summaries, and recommendations, drafted from the connected record for a human to finalize.
Pre-Sentence Investigation
Superior Court · Probation Services
Fields auto-filled from the connected record
Offense summary: pled to possession with intent; no violent history on record.
Social history: stable residence 14 months, full-time employment verified with employer.
Risk drivers: substance use and peer associations; no antisocial cognition flags.
Recommendation: community supervision with outpatient treatment referral and monthly review.
Drafts the reports that take the longest
PSI and correctional investigation reports, generated from case data, turn hours of writing into minutes of review.
Summaries, polish & recommendations
Case and interview summaries, cleaned-up notes, and next-action suggestions, grounded in the record.
Agency-controlled AI
Choose the model, bring your own key, pay the provider directly: no markup, and the data stays yours.
Built to be owned, not rented
One platform, one price
A flat rate per Justice Participant: the whole platform, no à-la-carte modules or surprise line items.
You own your data
Your agency owns and can export its record at any time. Open by design, no lock-in.
Agency-controlled AI
Choose your model, bring your key, pay the provider directly; Shadowtrack never marks up AI usage.
Continuous innovation included
New capabilities ship continuously and are part of the platform, not a paid upgrade cycle.
Common questions about case management
What is corrections case management software?
ShadowCase keeps one record per person from jail intake and housing through release and community supervision. Shadowtrack is one system for jail, institution, and community, and agencies turn on only the parts they use.
Does Shadowtrack offer jail, institutional, and community case management?
Yes. ShadowCase keeps one record per person from jail intake and housing through release and community supervision. A jail, an institution, or a community agency turns on only the parts it uses.
What does the connected record include?
Each justice participant record includes identity and identifiers, custody dates, classification and risk levels, housing history, physical descriptors, program participation, supervision conditions, and every decision made on the case, all in one timeline.
Does Shadowtrack support decision workflows like classification and parole board review?
Yes. Classification, custody-level, and release decisions are captured in structured workflows with their supporting documentation, and the platform assembles the case file and supporting documents for parole board review from the record instead of manual file pulls.
What happens to the record when someone is released to supervision?
Nothing is re-entered. The same record simply continues into community supervision, so the officer receiving the case sees the full institutional history, risk information, and conditions from day one.