Our Story

A Legacy of Innovation

Shadowtrack began in 1995 with one deceptively simple idea: a single landline that paired voice-biometric identity with location to confirm the person, not just the device. Three decades later, that thread has grown into the operating system for modern corrections, trusted by the professionals who supervise, protect, and rehabilitate.

30+Years of innovation

30+Connected solutions

1995Founded

Robert Magaletta

President, CEO & Founder

From our founder

“Artificial Intelligence will never replace the experience, instincts, and judgment of a good probation officer. But a probation officer who knows how to use AI will likely outperform one who doesn’t. The future of community corrections isn’t officers versus AI, it’s officers empowered by AI.”

Three decades of breakthroughs

The technology that changed corrections

Founded in 1995 on 15 years of radio-frequency and GPS expertise, Shadowtrack grew one breakthrough at a time. Here is how a single landline became an entire platform.

1995

Radio Frequency

Born from 15 years of radio-frequency home incarceration expertise. A single landline service paired voice biometrics with location: the first thread of the platform.

2001

Voice Biometrics

Identity moved beyond the device. Voiceprint verification confirmed the person, not just the phone, making remote check-ins trustworthy at scale.

2010

Cellular Triangulation

Location intelligence went mobile. Cellular triangulation extended supervision beyond the home, tracking presence across the community in real time.

2016

Enrollee & Officer App

Supervision became a two-way relationship. Dedicated apps put compliance in the enrollee's pocket and the full caseload in the officer's hand.

2020

Tamperproof Watch

A tamperproof wearable with two-way voice closed the loop: continuous monitoring, instant communication, and an unbreakable chain of accountability.

Today

30+ Solutions, One Platform

Three decades on, Shadowtrack is the recognized leader in community corrections, with 30+ connected solutions running as one operating system for modern corrections.

The film

The complete Shadowtrack solution, in her words

Executive Vice President Natalia Griffith on the technology, the philosophy, and the people it serves.